Privacy Policy

To be able to provide our services in the field of workshop facilitation and coaching, we collect your personal data. To inform you which data we collect and how we do that, we have formulated this Privacy Statement.

The person responsible for collecting your personal data:
The Sensitivita Team
intouch@sensitivita.com

Collecting personal data

When you are using our services, you provide us with your personal data to enable us to provide chosen services. That can be in a personal conversation, through our website, through email, through private messaging on Social Media or other ways. It is also possible that we receive your data from third parties when this is part of your coaching trajectory.

Personal data

The Sensitivita Team collects these categories of personal data:

  • Your name
  • Contact details, like email and phone number
  • To allow you to participate in features of our service, when you choose to do so.
  • Content of communication
  • Minutes of sessions
Objectives

The Sensitivita Team makes use of personal data for purposes like:

  • Maintaining and supporting communication and contact
  • Offering a personal coaching trajectory
  • Offering workshops
  • Good and efficient provision of services
  • Maintaining database of clients
  • Performing administrative tasks, like planning
  • Improving services
  • Administration and invoicing
  • Charging money and taking recovery measures
  • Marketing
  • Fulfilling obligations by law
  • Disputes
Sharing your data with third parties

To improve our services, your data may be shared with third parties. We use third parties for delivering and improving aforementioned services, like IT-companies, testing agencies, administrator, accountant, email client, ticketing service or others involved in our services. Third parties can only use your personal data for intended services. Your personal data could also be shared in case of lawful request or dispute.We will never share your data for commercial purposes or charities.

Sharing your data outside the ERR

Your data can be collected by third parties outside the EER when media like Google Analytics, LinkedIn, Facebook or other forms of Social Media are used for contacting you. These parties are “EER-US Privacy Shield” certified, meaning that they will also keep to GDPR legislation.

How long we keep your data

We will keep your data only as long as necessary for the purposes mentioned in this privacy statement. This means we will store your data as long as they are needed to provide requested services to you.

For some purposes, we have to keep your data longer because of legislation, like fiscal legislation.

How we protect your data

We believe it’s very important to protect your personal data from loss or unauthorised access. For these reasons, we have taken appropriate protective measures.

Your rights

You have a right to request an inspection of your personal data. After receiving your request, you will receive an overview of your personal data within 1 month. In case of incorrectness, you can request an adjustment of your personal data or to remove your personal data.

You can also request us to not share your personal data with any third parties, or raise objections against processing your personal data for personal reasons.

You can send questions about this privacy statement or a request about the processing of your personal data to intouch@sensitivita.com.

In case of a complaint against the processing of your personal data, please let us know.

Amendments privacy statement

This privacy statement can be amended by us. New versions will always be published on our website. We recommend you check this privacy statement regularly, so you stay updated about possible changes.