Our Behaviour Agreement serves a preventive and preemptive purpose, as safety is one of our core values and the one that informs everything that we do.
This policy helps us and our guests remain inclusive, understanding, supportive, and helpful, while maintaining the safety and comfort of the space we all share together.
We want to put the strongest emphasis on communication: if anyone or anything is making you feel uncomfortable, upset, or uneasy, please let us know so that we can take all necessary measures. In the meantime, we have the responsibility to observe, note, and prevent behaviours and actions that can have an unsettling effect on the atmosphere and everybody’s well-being. For any questions prior or post booking please use the enquiry form or email us. We treat all enquiries with complete confidentiality.
We ask that you tell us, whether at the moment or after the session/activity/event has passed, if you notice that something is off and/or one of the above-mentioned guidelines has been disregarded. We promise to take action and keep you safe - as simple as it can be.